
Consumers are the ones who purchase and avail the goods and services offered by the sellers. The consumers in the process of buying the commodities must be aware of the rights and duties associated with it to avoid inconveniences or getting cheated by the sellers.
This blog will thoroughly discuss consumer awareness, the rights of consumer, their responsibilities, and their importance.
Every individual, no matter which nation, must be aware of their consumer rights and responsibilities. It is our duty to have a basic knowledge of consumer awareness, rights, and the responsibilities associated with it.
It is important to know about consumer rights and responsibilities to understand right and wrong while purchasing or availing of goods and services. It helps you to avoid getting cheated by corrupt salesmen. You can contact Top Personal Injury Lawyers Perth to help you understand the rights of consumers and how to tackle them.
Consumer awareness refers to the state where a consumer is aware of their rights and responsibilities, understand the situations when such rights are violated, and know the measures to take against such malpractices to receive the right compensation. Also, you must understand your responsibilities as a customer and act accordingly to avoid troubling the sellers and create a harmonious buying and selling atmosphere.
Every nation has its consumer rights but follows the same basic principles. Similarly, Australia also has their consumer rights, which we are going to discuss below:
This consumer right is issued to protect the customers from any harm dealt to them by the commodity, goods, or services they avail or purchase.
Consumers have the right to be informed about the quality, quantity, purity, standard, and price of the commodity they purchase from the seller.
Consumers should have access to the market to make informed choices from the vast array of goods and services that are available to them. This is to ensure the practice of fair pricing of the commodities in today’s monopoly market.
This right is implemented to help the consumers voice their concerns and promote ideas and goals for the welfare of customers in meetings.
This consumer right in Australia gives customers the right to seek compensation or correct a wrong they have faced while buying a commodity. This makes the customers confident enough to purchase goods and services from the market without worries.
This right emphasises the need for consumer awareness, consumer rights and responsibilities by the people. This will make the consumers understand the market and ultimately promote healthy buying and selling of products.
It’s so unfair if only there are consumer rights but no responsibilities. The government of Australia, to ensure equality, has also introduced certain duties that every customer must adhere to. Let us discuss the duties below:
As individuals, we have to go to the market to purchase a commodity at least once in a while. Knowing the rights and responsibilities of being a consumer will help us tackle dishonest sellers who try to exploit consumers unaware of their rights. Some of the facts we might not know as a consumer include:
Hence, as a consumer, it is vital to be aware of the market, rights and responsibilities to avoid getting cheated by the sellers. Also, you can tackle these situations if you know these rights. You can request a Consumer Protection Lawyer Perth to help you understand consumer rights and responsibilities.
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